Reset your sign-in

If you can’t sign in, request a one-time reset token, then set a new password. We never show internal machine IDs on member screens.

Step 1: Request token

Use your username (handle) and your Member Code for verification.

Handle (username)

Member Code

Enter the token you received, then choose a new password.

Reset token

New password

Confirm new password

Try sign in

If you no longer have your Member Code or your token, use Support. (That’s a safety rail, not a roadblock.)